Processing a booking
Once all delegates on a booking have been updated with their results, and delegates that were pre-registered but did not take part in the course removed, you must process the booking.
Only when you process the booking will we produce the cards and certificates for that booking. This means that from now on all cards and certificates of a single booking will be sent to you in the same dispatch*.
*You can add delegates to a booking even if you have already processed it (click here for details), in which case you must process the booking again. The cards and certificates processed may be sent in a different dispatch.
The video below shows how to process bookings.